Q: If we buy tickets in advance, can they be collected on the day?
A: No, tickets to all of our events will be posted out to you prior to the event (usually around 4 weeks before the event at the latest) Please contact us if you have not recieved your tickets around one month before the event.
Q: Can my tickets be refunded if I am unable to attend on the day?
A: If the event is cancelled you are entitled to a full refund at face value, but unfortunately if having bought tickets you find you are unable to attend, tickets are non-refundable. We do however not restrict our customers from selling tickets on, our customers who have spare tickets to our events do often sell them on the official Mack Events Facebook Page.
Q: Can my children come to the event?
Please check the age restrictions for each event. GlastonBARRY is strictly an 18+ event. ID may be required on arrival.
Q: When will the tickets be sent out?
A: Your order confirmation will be sent to you via email as soon as you have paid for tickets. Tickets will then be sent out in the following months at least 4 weeks prior to the event.
Q: Will we be able to purchase tickets on the door / gate?
A: No, tickets to all of our events are sold in advance.
GLASTONBARRY - FAQS
Where are we?
GlastonBARRY Tribute Festival takes place within Romilly Park, Barry. CF62 6RN.
The Line 96 Bus (Cardiff Bus) runs directly form Cardiff Centre to Romilly Park, Barry.
Barry Train Station is less than a mile away from Romilly Park, as you exit Barry Train Station ('Barry' - not 'Barry Dock' station) turn left and walk up to the top of the hill, go past the zebra crossing and continue up the hill. Romilly Park Road is directly in front of you, follow the road around to get to Romilly Park. Train times can be found here
If you get a taxi ask for 'Romilly Park, Barry'.
THE MUSIC
Q: What bands are playing this year?
A: Full lineup for 2019 TBA.
Q: Is there parking at the festival and will I need to pay for it?
A: There is plenty of free parking around Romilly Park and the Knap. Disabled parking is also available within the site, please contact us for more information.
Q: Will there be security?
A: Yes. Public safety is the top priority for us. There will be police on site, a security team will be in place over the weekend and there will also be CCTV in operation at the festival. We ask for the patience and cooperation with our security of anyone coming to GlastonBARRY. No food, drink or weapons of any kind will be allowed to be brought on site, this includes penknives / chains or anything else deemed unsuitable by our security team. Bags will be searched on arrival and there will be a random search policy in operation on the door. Due to the current security climate, we ask our customers to refrain from bringing large bags to the festival.
ENJOYING THE FESTIVAL
Q: Can I bring food / drink?
A: No food or drink is allowed to be brought on site. The food on offer from the festival’s traders is diverse and of the highest quality. There should be something on offer for everyone, and you haven’t experienced the festival without trying some of the cuisine on offer! We also have a large range of alcoholic and non-alcoholic beverages available at the bar. No bottles, cans, containers, alcohol, food or large furniture may be brought into the arena. Any items found will be confiscated. Small amounts of food for customers with specific dietary requirements may be brought in but this will be at the stewards’ discretion. There will be a specific Vegan / Vegetarian stall at the festival as well as Vegan options available from some of the other food vendors at the festival.
Q: Will there be any covered areas if it rains?
A: There are a number of covered areas at the festival including a 6000 capacity Big Top circus tent.
Q: Can I bring my dog to GlastonBARRY?
A: Unfortunately dogs are not allowed anywhere on site apart from assistance/guide dogs. This is a condition of our Public Entertainment Licence.
Q: Will I be able to re-enter the site if I leave during the day?
A: We hope you won’t want to, and we try to ensure you won’t need to. However, everyone entering the site will be issued with a wrist band
and they will need to show this if they wish to leave and re-enter the site at any time. This will be at our security team's discretion, they may refuse you entry if they suspect that you are leaving the site to drink alcohol from your parked vehicle or to take drugs. Re-entry may not be permitted after 8pm.
Q: Will there be seating?
A: The festival is all standing and it is not possible to book seats, or to bring any kind of bulky furniture into the arena. VIP tickets do include access to a private seating area.
Q: Can we take our own chairs?
A: Due to high numbers on site, we do encourage people not to bring chairs into the arena. However, you MAY bring a rug or a folding camping chair, so you needn’t be on your feet all day. Anything that is deemed too ‘bulky’ will not be allowed into the arena so please consider this before packing (our stewards and security team will ask you to return these items to your cars or to leave them at the entrance). No chairs or picnic blankets will be allowed within the main stage (circus tent area).
Q: Can we bring a wind break or sun tent into the arena?
A: No – as they pose risk to yours and other festival goers’ safety. In an emergency we would need to evacuate the arena as quickly and as safely as possible. Clambering over tents, wind breaks etc would hinder a fast exit and therefore put lives at risk. If you are concerned about protecting yourself from the sun, please make sure you bring plenty of sun cream and hats. Please consider this before packing as our stewards and security team will ask you to return these items to your cars or to leave them at the entrance.
Q: Will there be ATMs at the festival?
A: No, the festival is cash only so please bring cash with you. The nearest cash point is on High St, approximately 1 mile away from the festival.
DISABLED FACILITIES
Q: Will there be wheelchair access / disabled facilities?
A: We try to make the festival as accessible as possible to those with special needs. The disabled car park will be the closest car park to the arena, but please note it is still some way (across grass) to the main arena, as dictated by the site. There is a wheelchair viewing area in the main arena, and there are disabled toilet facilities in the arena. If you have particular needs, get in touch with us in advance. We’ll do our best to help.
CAMPING
Q: Is there camping / spaces for my campervan on site?
A: Unfortunately we do not offer camping on site, but there are a number of campsites within a reasonable distance from the festival. Please try:
or Happy Jakes
Q: Is there other accomodation in the area?
A: There are a number of B + B's, Guesthouses and hotels within a 5 mile radius of the festival. Click here for more info.
OTHER
Q: I’m interested in being a trader at one of your events.
A: Please contact us
Q: I’m interested in catering at one of your events.
A: Please contact us
Q: I’d like to volunteer to help at one of your events.
A: Please contact us
For any other information or if you have any other questions please contact us.